Refund Policy

At pogos.shop, we strive to provide high-quality digital and boosting services. This Refund Policy explains when refunds may or may not be issued.

1. Digital Services

All services offered on pogos.shop are digital and delivered electronically. Once an order has been placed and processing has begun, it is considered non-refundable unless stated otherwise in this policy.

2. Eligible Refund Cases

Refunds may be considered only in the following situations:

• The service was not delivered at all
• A technical error caused the service to be impossible to complete
• The order was duplicated due to a system or payment error

3. Non-Refundable Cases

Refunds will not be issued for:

• Orders that have already been started or completed
• Delays caused by incorrect or incomplete information provided by the user
• Account bans, suspensions, or penalties by third-party platforms
• Change of mind after purchase
• Failure to understand the service description

4. Partial Refunds

If a service is partially completed and cannot be finished, a partial refund may be issued based on the remaining undelivered portion. The amount is determined at our discretion.

5. Chargebacks and Payment Disputes

Initiating a chargeback or payment dispute without first contacting our support team may result in account suspension and loss of refund eligibility.

6. Refund Processing

Approved refunds will be processed through the original payment method. Processing times may vary depending on the payment provider.

7. User Responsibility

It is the customer’s responsibility to review service descriptions before purchasing. By placing an order, you acknowledge and agree to this Refund Policy.

8. Policy Changes

We reserve the right to modify this Refund Policy at any time. Changes will take effect immediately upon being posted on this page.

9. Contact Information

For refund-related questions, please contact us at support@pogos.shop.